GLEAM CLEANING
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Privacy Policy

Effective date: January 1, 2025 · Doc GLEAM-PRIV-01

This Privacy Policy is issued by GLEAM CLEANING LLC, located at 3790 Sugar Leo Rd, St George, UT 84790, United States, with website development by GLEAM CLEA. It explains how personal information is collected, used, disclosed and protected when you visit gleamclea.shop, send us an email, or submit a stop request through our contact page.

GLEAM CLEANING LLC is a cleaning and grounds services company — janitorial routes, pest control, lawn and landscape care, carpet and fiber cleaning, and exterior specialty work. The only personal information we handle through this website is what you choose to send us and the routine technical logs our hosting platform produces.

ENTITY: GLEAM CLEANING LLC

ADDRESS: 3790 Sugar Leo Rd, St George, UT 84790, United States

DEVELOPER: GLEAM CLEA

CONTACT: contact.n.osei@gleamclea.shop · +1 (320) 416-6809

1. What we collect

1.1 Information you give us

When you submit the stop-request form or email us we receive your name, company name, email address, optional phone number, the route you selected, and whatever you write in the message field — typically a property address, the surfaces or grounds involved, and whether you need one-off or recurring service. The form uses your own mail client, so the message content lives in your sent folder and in our inbox, and nowhere else.

1.2 Technical information

Our hosting provider (Google Firebase Hosting) automatically records standard web-server data: IP address, browser type and version, pages requested, request timestamps, and referring URLs. We use this only for security monitoring and capacity planning.

1.3 What we do not collect

We do not use analytics trackers, advertising pixels, behavioral profiling cookies, fingerprinting, or social-media trackers on this site. We never request payment card numbers, bank details, Social Security numbers, alarm codes, or login credentials through this website or by email.

2. How we use the information

  • To respond to your inquiry and to scope, schedule and document the service you request.
  • To keep route and service records so later questions can be answered from the sheet.
  • To meet legal, tax, licensing and record-keeping obligations under Utah and federal law — including pesticide-application records where required.
  • To detect and prevent misuse of the website (spam, abuse, unauthorized access attempts).

We do not sell personal information, rent it, trade it, or share it with advertisers. Ever.

3. Cookies

This site sets no cookies and stores nothing on your device. Fonts are loaded from Google Fonts, which receives your IP address as part of any font request; the loaded files are cached by your browser like any other resource. No tracking cookies follow you from this site.

4. Sharing with service providers

We share data only where it is technically required to run the site:

  • Google Firebase Hosting — serves this website and produces standard access logs.
  • Google Fonts — delivers the fonts used on the site.
  • Email routing (Spaceship) — delivers mail addressed to @gleamclea.shop addresses.

Each provider processes data under its own privacy policy. We do not give providers more access than the service requires.

5. Property and service records

Property addresses, access notes, surface and finish details, photographs and service correspondence you send us are used solely to evaluate and perform the requested service. Where work is performed under a service agreement, that agreement's confidentiality and records provisions govern. Pest-treatment records, chemical-application logs and service checklists are retained as required by law and industry practice.

6. Legal disclosures

We may disclose information if required by law, court order, subpoena or lawful government request, or when disclosure is reasonably necessary to protect the rights, property or safety of GLEAM CLEANING LLC, our clients, workers, or the public. Where lawful and practical we will notify you before disclosing.

7. Data retention

Service correspondence and inquiry records are kept for the life of the business relationship plus the period required by tax and record-keeping law (generally seven years). Records relating to performed work — route sheets, chemical-application logs, incident reports — may be retained longer where law, insurance or licensing rules require. Hosting access logs rotate under Firebase's own retention schedule.

8. Your rights

Depending on your jurisdiction, you may have the right to:

  • Request a copy of the personal information we hold about you.
  • Ask us to correct inaccurate information.
  • Ask us to delete your information (subject to legal retention duties).
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.

To exercise any of these, email contact.n.osei@gleamclea.shop with "Privacy request" in the subject. We respond within 30 days.

9. Children's privacy

This website and our services are directed at property owners, businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it promptly.

10. Security

The site is served over HTTPS. Email is handled over standard secured channels, and access to correspondence is limited to staff who need it to answer you. No method of transmission or storage is 100% secure — please do not send highly sensitive information (payment data, alarm codes, gate combinations, credentials) through the stop-request form; access codes are exchanged by phone or in person once a route is booked.

11. Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted at this address with a revised effective date. Material changes will be highlighted at the top of the page. Continued use of the site after an update means you accept the revised policy.

12. Contact

Questions, requests or complaints about this policy:

  • Email: contact.n.osei@gleamclea.shop
  • Phone: +1 (320) 416-6809
  • Mail: GLEAM CLEANING LLC, 3790 Sugar Leo Rd, St George, UT 84790, United States

GLEAM CLEANING LLC

Cleaning, grounds and pest-control routes run from St George, Utah.

3790 Sugar Leo Rd
St George, UT 84790 · United States

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